1

Application

One or both parties initiate the process by filling out the application form on the TSAM website.

2

Preliminary Review

The subject of the application is evaluated by our expert team. The appropriate method (arbitration, mediation, reconciliation, etc.) is determined.

3

Party Consent

The official process begins once both parties approve participation in the resolution process.

4

Negotiation / Hearing / Meeting

Parties come together according to the relevant method. All stages of the process are conducted confidentially.

5

Protocol and Decision

The outcome reached is formalized into a protocol or arbitration award. This document is official and binding.

6

Closure and Delivery

When the process concludes, the protocol/minutes are delivered to the parties, and legal guidance is provided if necessary.