TSAM – Center for Arbitration, Reconciliation, and Mediation

TSAM is an independent platform that encompasses arbitration, mediation, and reconciliation mechanisms aimed at resolving legal disputes between parties through mutual agreement before taking the matter to court.

Ad Hoc Arbitration

It is a flexible arbitration model that allows parties to resolve their disputes through arbitrators they select themselves, without a pre-established arbitration institution. TSAM provides arbitrator list recommendations, process management, and technical support in ad hoc arbitration proceedings.

Reconciliation Meetings and Dispute Management

TSAM undertakes the professional management of direct negotiations between parties, the creation of negotiation plans, and the preparation of reconciliation protocols.

Voluntary Mediation

In mediation processes initiated voluntarily by the parties, effective negotiations are facilitated through our experienced mediators. Disputes can be resolved without proceeding to litigation.

Preparation of Settlement Minutes (Attorneyship Law Art. 35/A)

Within the framework of the Attorneyship Law, minutes containing the parties' intent for reconciliation and settlement are prepared, providing an officially valid and binding document.

We Conduct the Process Transparently andStep by Step

All processes are initiated with the free will of the parties and carried out based on principles of transparency and equality.

1

Application

One or both parties initiate the process by filling out the application form on the TSAM website.

2

Preliminary Review

The subject of the application is evaluated by our expert team. The appropriate method (arbitration, mediation, reconciliation, etc.) is determined.

3

Party Consent

The official process begins once both parties approve participation in the resolution process.

4

Negotiation / Hearing / Meeting

Parties come together according to the relevant method. All stages of the process are conducted confidentially.

5

Protocol and Decision

The outcome reached is formalized into a protocol or arbitration award. This document is official and binding.

6

Closure and Delivery

When the process concludes, the protocol/minutes are delivered to the parties, and legal guidance is provided if necessary.

Frequently Asked Questions (FAQ)

We have compiled the most frequently asked questions about TSAM for you.

Is TSAM an official court?

No. TSAM is a private dispute resolution center. However, the decisions and minutes we provide have legal validity.

What happens if one party does not participate in the process?

In voluntary processes, consent of both parties is required. Participation is not mandatory. However, you have the right to make a reconciliation invitation.

Is the arbitration award binding?

Yes. If the parties have made an arbitration agreement, the decision of the arbitrator has the force of a court decision.

How is the pricing determined?

We have fixed and hourly fee schedules determined according to the type of service and case size.

How long does the process take?

Results can usually be obtained within 7 to 30 days. The duration may increase for complex commercial cases.

What if parties do not want to participate in mediation or reconciliation? Is it mandatory?

No, mediation and reconciliation conducted under TSAM are completely voluntary. If one party does not want to participate, the process cannot be initiated or continued. However, TSAM can send an official “reconciliation invitation” to the other party upon the applicant’s request. This invitation is an important document showing good faith and willingness to resolve.